Spending in VIP areas and premium slot rooms

Features of VIP zones and premium halls

VIP areas in casinos and premium slot rooms are different:
  • limited access (only for players with a confirmed high level of deposits or by invitation);
  • extended rate limits (from A $10 to A $1,000 per spin);
  • personal service (private managers, bonus packages, compliments, elevated cashbacks).

These factors directly affect the growth of average expenses.

Average deposits and spending

According to the industry:
  • one player deposit in the VIP zone averages A $2,000-A $5,000,
  • A $3,000 to A $10,000 is spent per session,
  • the annual cost of an active VIP gamer easily exceeds A $100,000-A $250,000.

This category of users forms up to 20% of all casino revenues, despite the fact that the number of such players does not exceed 1-3% of the total audience.

Player behaviour

VIP users more often:
  • place high-risk bets on slots with progressive jackpots and high volatility,
  • play long sessions, combining slot machines with board games,
  • use special VIP programs that stimulate new deposits (for example, increased cashback up to 20% or personal bonuses).

Thus, psychological involvement is higher, and costs increase due to the constant race for exclusive privileges.

Impact of the premium segment on the industry

VIP-halls provide:
  • financial stability of the casino - even during periods of falling mass traffic;
  • higher tax deductions: each VIP session can generate tens of thousands of AUD in tax collections;
  • appeal to tourism as premium zones shape the casino's elitist image.

Online VIP

In 2025, the online VIP segment is also gaining popularity. Virtual casinos provide access to "premium clubs" where:
  • deposits start at A $1,000,
  • rate limits are ten times higher than on standard slots,
  • players receive individual promos and returns.

The average annual spending of such online VIP clients ranges from A $50,000-A $120,000, which is comparable to offline lounges, but at lower operating costs for casinos.

Conclusion

VIP areas and premium slot rooms concentrate the biggest spend by players in Australia in 2025. A small group of high rollers provides a significant part of the industry's income, and exclusive conditions stimulate the growth of deposits and repeated sessions.