The difference in the behavior of players from the deposit and from the bonus


Introduction

The 2025 online casino industry in Australia focuses on segmenting players by source of start-up capital. Some start the game with a personal deposit, others prefer bonus offers. These two scenarios shape fundamentally different behaviors, influencing engagement, retention, and monetization metrics.

Deposit players: behavior features

1. Higher engagement - Self-invested users are more likely to be cautious, play longer and play more strategically.
2. Average Check and Session Length - Deposit players exhibit a larger average deposit and tend to return to the platform regularly.
3. Brand loyalty is high, as the user made a conscious choice to entrust the casino with money.
4. Bets and risks - more often vary the size of bets, trying to find a balance between the game and bankroll management.

Bonus players: behavior features

1. Quick activation - bonus users willingly try new casinos without risking their own funds.
2. Short game sessions - the average duration of the game is lower, since the goal is often limited to fulfilling the conditions of the bonus (wager).
3. Low loyalty - such players change casinos more often, moving on to the next offer.
4. Focus on maximizing benefits - prefer slots with high RTP and low volatility to meet bonus conditions.

Comparison by key metrics

MetricDeposit PlayersBonus Players
Average deposit/sessionHighMinimal or none
Average Game DurationLongerShort
Retention rateHighLow
Churn rateBelowAbove
LoyaltyGradually formedPractically absent
Objective GamesEntertainment + StrategyMeet Bonus Conditions

Impact on casino business models

For operators, deposit players represent a more stable and profitable segment that forms the basis of turnover.
Bonus players are important for rapid traffic growth and increasing user base, but their value is limited by high turnover.
An effective casino strategy is to balance both segments, attracting bonus players, but transferring them to the deposit category through personalized offers and optimized retention functions.

Conclusions

1. Deposit players are the core of the audience, shaping long-term value.
2. Bonus players are a marketing tool, but not always a guarantee of profit.
3. Optimization of bonus conditions and competent communication allow casinos to reduce outflows and transfer bonus users to active deposit ones.
4. It is critical for the Australian market in 2025 to create hybrid models that combine attractive bonuses and incentives to switch to their own deposits.